Wintino Casino Terms & Conditions 2026 for Australia

You must be at least 18 years old and of legal gambling age under the law that applies to you. If you are under 18, you must leave the site immediately. You are responsible for checking that online gambling is lawful where you live before you register or deposit. We allow one account per person. Accounts that share a household or address, a phone number, an email address or an IP address are treated as duplicates. If the English version of these terms differs from any translation, the English version prevails. We may update the list of eligible regions at any time, and changes are published on the site.

Your account must be registered in your own correct name, and you must keep your details up to date. Registration requires your email address, a secure password, confirmation that you are of legal age and acceptance of these terms and our Privacy Policy. Keep your login details confidential. Everything done under your account is treated as your own activity, so tell us straight away if you suspect unauthorised access. Accounts cannot be sold, bought, transferred or shared. Only one account is permitted per player, and opening a second account breaches these terms.

We operate Know Your Customer and anti-money-laundering procedures. We may ask for certified identification, proof of address, proof that you own your payment method and transaction histories or statements. Checks can happen before or after a deposit or withdrawal and may include phone or face verification through third-party providers. Please send requested documents within 30 days. Verification usually takes up to 10 days once your response is complete, though it can take longer. If documents are not provided, we may withhold payments, suspend your account and, in serious cases, close it permanently.

You can fund your account using Visa, Mastercard, Neosurf, Bitcoin or bank transfer, and you can hold balances in AUD, EUR, USDT or BTC. Minimum and maximum deposit amounts are set by us and may vary by method. Your balance is not a bank deposit: it earns no interest and is not insured. Deposits are generally non-refundable. Refund requests are considered only in exceptional circumstances, must be made within 24 hours, and are not possible once the deposit or any related bonus has been wagered. Any bonuses and winnings are deducted from a refund. You are responsible for any taxes due on your winnings.

We pay withdrawals using the same method as your deposit where possible, though we may choose another method. Deposited funds carry a x1 rollover. If you withdraw without having wagered at least your deposit, we may cancel the winnings and keep a commission of 10% of your last deposit (minimum 0.75 AUD), or 15% if you paid by card or bank transfer. You must wager at least 30 AUD in the calendar month of your request. You may have up to three pending withdrawals. We process requests within three business days, Monday to Friday, and delays after processing are outside our control. Funds are held in segregated client accounts.

Limits depend on your VIP level, measured over the 90 calendar days before your request. In AUD, per day and per month: Level 1, 800 and 10,500; Level 2, 800 and 16,000; Level 3, 1,200 and 20,000; Level 4, 1,600 and 24,000; Level 5, 2,500 and 35,000. Your level drops to the lowest tier after a month without bets. Higher limits are therefore available to VIP members. If we credit an amount to your account in error, it remains ours and we may deduct it. If we wrongly debit you, we will return the amount within 30 days of discovering the error.

The Casino welcome offer is 125% up to $1,332 + 250 FS and requires an eligible deposit. New players may instead choose a Sports offer, a Casino Crypto offer or a Sports Crypto offer. Only one bonus is allowed per person, family, household address, phone number, computer and IP address. Every bonus carries wagering requirements, which are set out in the promotion itself and override these general terms. We may refuse or cancel any bonus at our discretion, and our decision is final. A promo code can be entered during registration, or you can skip that step and claim the offer later with your first qualifying deposit.

Not every game counts equally toward wagering. Slots (except those listed as excluded), Scratch Cards and Keno count 100%. Live games, video poker and Plinko count 10%. Crazy Time, Dream Catcher and Monopoly count 50%. Many crash and instant-style games count 10%, and table and card games count 0%. Some titles, including Aviator and Mines, are excluded at 0%. Jackpot slots, Slingo and Bingo cannot be played with bonus funds. A further list of prohibited games applies while a bonus is active, so check the promotion page before playing. A maximum bet rule is not stated in these general terms and may appear in individual promotions.

We cannot accept registrations or deposits from residents of a number of jurisdictions, including the United States of America, the United Kingdom, France, the Netherlands, Sweden, Denmark, Russia, Ukraine, China and Israel. The full list appears on our site and may change without prior warning. Certain promotions are restricted further, for example in Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia. Some game providers apply their own territorial restrictions on top of ours. Registering from a restricted country, or hiding your location, is a breach of these terms and may result in your winnings being voided.

You agree to play honestly and for personal entertainment only. Games are accessed over an encrypted network that protects sensitive data. You must not use bots, collusion, exploits, bonus abuse, chargeback fraud or any other method designed to gain an unfair edge. We may void bets, cancel winnings and close accounts where we find such behaviour. Individual games have their own rules, and game results are final once confirmed. If a game malfunctions, all affected bets and payouts may be voided. Please play responsibly: set deposit limits, take breaks, and use self-exclusion if gambling stops being fun.

An account is dormant if you have not logged in for 180 days. While dormant, we charge a fee of 10 AUD per month, or the remaining balance if it is lower, until the balance reaches zero. We may change this fee without notice. To avoid the charge, simply log in at least once within each 180-day period. If your balance is zero, no fee applies. You can contact support at any time if you have questions about the status of your account.

You can ask us to close your account by emailing support. Closure is possible only when your balance is zero and no withdrawals are pending; otherwise the remaining funds are forfeited. If you would like a break from gambling, request self-exclusion by emailing customer service. You must tell us about any other accounts you hold and must not open new ones. We are not responsible for losses on accounts you fail to disclose. We may also refuse service or close an account without notice or justification. Duplicate accounts, false details or fraud can lead to voided winnings, reversed payouts and permanent closure.

We are not liable for losses arising from your use of the site beyond what the law requires, including technical failures outside our control or delays caused by banks and payment providers. If you have a complaint, contact our support team first. We will review it and reply as quickly as we can. We may update these terms from time to time, and the version currently published on the site applies to you. Continuing to use your account after a change means you accept it. This version was last updated in 2026.